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If you have a question about the ExxonMobil Retiree Online Community, EMRetiree, please use the form below.

This form is not useful for questions or requests regarding pension, personal data updates, health plans, insurance, W-2/1099Rs, etc. For help with these issues,  contact the ExxonMobil Benefits Service Center directly using information following. 

ExxonMobil Benefits Service Center
P.O. Box 199540
Dallas, TX  75219-9722

Toll-Free: 1-800-682-2847      
      or 800-TDD-TDD4 (833-8334) for hearing impaired
Monday – Friday 8:00 a.m. to 6:00 p.m.
(U.S. Eastern Time), except certain holidays

Internet: www.exxonmobil.com/benefits or https://www.benefitsweb.com/exxonmobil.html

If you have no PIN number, please let the recording pass 3 times without entering anything and then a representative will come on the line to assist you.
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