Retiree Online Community
Contact ExxonMobil Benefits
Most questions about your ExxonMobil benefits can be answered by the appropriate ExxonMobil benefits service provider (CitiStreet, Aetna, ExxpressScripts, etc.) or by the ExxonMobil Benefits Service Center.

Save time! For any questions or requests regarding personal data updates, health plans, insurance, pension, W-2/1099Rs and more, you will need to contact the ExxonMobil Benefits Service Center directly:

ExxonMobil Benefits Service Center
P.O. Box 199540
Dallas, TX  75219-9722

Toll-Free: 1-800-682-2847      
      or 800-TDD-TDD4 (833-8334) for hearing impaired
Monday – Friday 8:00 a.m. to 6:00 p.m.
(U.S. Eastern Time), except certain holidays

Internet: www.exxonmobil.com/benefits or https://www.benefitsweb.com/exxonmobil.html

If you have no PIN number, please let the recording pass 3 times without entering anything and then a representative will come on the line to assist you.

AFTER contacting the appropriate ExxonMobil benefits service provider (ExxonMobil Benefits Service Center, CitiStreet, Aetna, ExpressScripts, etc.), if you still have an issue that cannot be resolved, you can contact the ExxonMobil Human Resources Benefits office directly by completing the form below.

You will receive an acknowledgement by telephone, mail, or email and a response as soon as possible. Thank you for providing your feedback.

Your First Name: required
Your Last Name: required
Your Phone Number:
Date of Birth:
Open the calendar popup.
Your Primary Email Address:

Note: Your message is anonymous unless you provide the above information. You must complete to receive an answer and to have your individual query resolved.

Your Question or Issue: required
Default Field Name

Copyright © 2009 The ExxonMobil Retiree Online Community.
For technical questions regarding this site, please contact Online Technical Support