Most questions about your ExxonMobil benefits can be answered by the appropriate ExxonMobil benefits service provider (CitiStreet, Aetna, ExxpressScripts, etc.) or by the ExxonMobil Benefits Service Center.
Save time! For any questions or requests regarding personal data updates, health plans, insurance, pension, W-2/1099Rs and more, you will need to contact the ExxonMobil Benefits Service Center directly:
ExxonMobil Benefits Service Center
P.O. Box 199540
Dallas, TX 75219-9722
or 800-TDD-TDD4 (833-8334) for hearing impaired
Monday – Friday 8:00 a.m. to 6:00 p.m.
(U.S. Eastern Time), except certain holidays
Internet: www.exxonmobil.com/benefits or https://www.benefitsweb.com/exxonmobil.html
If you have no PIN number, please let the recording pass 3 times without entering anything and then a representative will come on the line to assist you.
contacting the appropriate ExxonMobil benefits service provider (ExxonMobil Benefits Service Center, CitiStreet, Aetna, ExpressScripts, etc.), if you still have an issue that cannot be resolved, you can contact the ExxonMobil Human Resources Benefits office directly by completing the form below.
You will receive an acknowledgement by telephone, mail, or email and a response as soon as possible. Thank you for providing your feedback.