Retiree Online Community
Contact ExxonMobil Benefits
Most questions about your ExxonMobil benefits can be answered by  the appropriate ExxonMobil benefits service provider (CitiStreet, Aetna, Medco, etc.) or by the ExxonMobil Benefits Service Center.

Please start your inquiry by contacting the appropriate provider or the ExxonMobil Benefits Service Center:

ExxonMobil Benefits Service Center
P.O. Box 199540
Dallas, TX  75219-9722

Toll-Free: 1-800-682-2847      
      or 800-TDD-TDD4 (833-8334) for hearing impaired
Monday – Friday 8:00 a.m. to 6:00 p.m.
(U.S. Eastern Time), except certain holidays

Internet: www.exxonmobil.com/benefits or https://www.benefitsweb.com/exxonmobil.html

AFTER contacting the appropriate ExxonMobil benefits service provider (ExxonMobil Benefits Service Center, CitiStreet, Aetna, Medco, etc.), if you still have an issue that cannot be resolved, you can contact the ExxonMobil
Human Resources Benefits office directly by completing the form below.

You will receive an acknowledgement by telephone, mail, or email within 1-2 business days and a response as soon as possible. Thank you for providing your feedback.

Your First Name: required
Your Last Name: required
Your Phone Number:
Date of Birth:
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Note: Your message is anonymous unless you provide the above information. You must complete to receive an answer and to have your individual query resolved.

Your Question or Issue: required

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